On April 7, 10:00am, 14th Floor Hearing Room of 250 Broadway - The New York City Council Technology in Government Committee jointly with the Committees on Land Use and Consumer Affairs will conduct an oversight hearing entitled, “Who are you going to call? - New York City Cable Franchisee Customer Service Issues.”
The hearing will examine how customer support performance is tracked and enforced by the city and state, and where customers should go to report problems with their cable service. We are expecting testimony from the New York City Department of Information Technologies and Telecommunications, the City’s cable companies, advocacy groups and consumers.
If you are interested in testifying or attending, please contact:
Kunal Malhotra
Director of Legislation & Budget
Office of Council Member Gale A. Brewer
Kunal.Malhotra@council.nyc.gov
Office: (212) 788-6975
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